During an interview with KUAF's Ozarks at Large, Sullivan Wright Technologies co-founder and partner Chris Wright discussed the growing cybersecurity challenge of "shadow AI,” or the unauthorized use of AI tools by employees without the knowledge or approval of an organization's IT or security teams.

As AI becomes increasingly accessible, he said that many workers will adopt new tools to improve productivity, often without realizing the potential security and data privacy implications. He emphasized that while AI can deliver significant business value, organizations must establish governance and visibility to ensure these tools are used safely and responsibly. Other recommendations from Chris include:

Protect sensitive information. Entering confidential company information, customer data, proprietary documents, or intellectual property into unauthorized AI platforms can expose organizations to data leakage and loss of control over sensitive information.

Develop clear AI policies. Businesses should establish guidelines that define which AI tools are approved, what information can be shared with them, and how employees should use AI in their daily work.

Consider secure alternatives. Organizations can reduce unauthorized AI adoption by offering approved, secure AI solutions that meet employees' productivity needs while protecting company data.

Educate employees on AI risks. Ongoing training can help employees recognize that convenience should not come at the expense of cybersecurity. Awareness programs can reinforce responsible AI use and explain the potential consequences of sharing sensitive information.

Balance innovation with governance. Rather than banning AI outright, organizations should focus on creating practical guardrails that encourage innovation while maintaining appropriate security controls and oversight.

In short: AI is rapidly becoming part of everyday business operations, making governance more important than ever. By implementing thoughtful policies, providing employee education, and maintaining visibility into workplace AI use, organizations can benefit from the tools while minimizing risk and protecting their operations.

Listen to the full interview on kuaf.com.